Break-Fix Services

Expert Troubleshooting & Repair

When your technology fails and others can't figure it out, we step in. Our break-fix services are the final escalation point for hardware failures, software conflicts, network outages, and system crashes that stump everyone else.

We don't just treat symptoms—we diagnose root causes with precision and fix them right the first time. No quick patches, no technical debt. Just architectural excellence and permanent solutions.

What We Fix

• Computer hardware failures (motherboards, power supplies, RAM, storage drives)
• Software conflicts, corruption, and malware removal
• Network connectivity and configuration issues
• Operating system problems (Windows, macOS, Linux)
• Peripheral device malfunctions (printers, scanners, external devices)
• Performance degradation and system slowdowns
• Boot failures and system crashes
• Driver conflicts and hardware compatibility issues

Our Process: The Tier 91 Method

1. Diagnostic Assessment
We identify the root cause through methodical testing and analysis. You'll understand exactly what failed and why.

2. Transparent Solution Proposal
Clear pricing, realistic timelines, and honest recommendations. No upselling, no surprises.

3. Precision Repair
Built right, not just built fast. We follow best practices and test thoroughly.

4. Verification & Documentation
We ensure the problem is fully resolved and provide you with documentation of what was fixed.

Why Choose Tier 91?

Most tech support stops at Tier 2 or 3. We are Tier 91—the ultimate escalation. When local shops say "we can't fix it" or "you need a new one," that's when you call us. We've solved problems that stumped everyone else, and we do it with radical transparency.